The Atelier
Work done at the right pace, with a record that endures
Fusee Atelier is a watch and clock repair workshop in the heart of Melaka's historic quarter. We work slowly, write everything down, and communicate before acting.
Back to Home01 — Origin
How the workshop came to be
Fusee Atelier opened at 43 Jalan Kota Laksamana 4 in 2011, in a shophouse that had previously held a textiles trade. The name references the fusee — a cone-shaped component in early clockwork that equalises the drive force of a mainspring as it unwinds. It is a piece of engineering whose only purpose is to keep conditions steady for the parts that follow it. That seemed a reasonable ambition for a workshop.
The founding arrangement was modest: a single bench, a column of reference books, and a policy of taking only as much work as could be handled well. That arrangement has not changed materially. The bench is still one person's width. The books have grown. The policy remains.
Early work concentrated on quartz pieces brought in by families who found that a good battery did not solve a stopping problem. Learning to read a module's behaviour — measuring coil resistance, observing current draw under load — turned out to require more depth than the work appeared to demand. That depth has stayed as an operating principle: the thing that is simple to describe is not always simple to do correctly.
Dial restoration came later, when a family brought in a piece whose dial had been improperly cleaned by another repairer. The lesson was that stabilising degraded lacquer required deciding, at each step, whether the intervention was reversible. Documenting those decisions became standard practice. The owner of that piece received a three-page written account of what had been done and why. That format is now the baseline for all restoration and conservation work.
The pocket watch conservation programme developed from an accumulation of fusee and key-wind pieces that arrived without the steel components they had lost over decades. Fabricating those components in the workshop — rather than sourcing approximations — became the practical answer. It is slower. The results are more coherent with the original.
02 — Mission
What the workshop is for
Written accountability
Every job produces a paper record. Measurements, decisions, parts used — held together in a document the owner keeps alongside the piece.
Careful observation first
We measure before we act. A piece is observed fully before any component is removed. Findings drive the approach; the approach does not precede the findings.
Reversibility where possible
Conservation work is designed so that a later hand can undo what we have done. We note in the record which interventions are reversible and which are not.
03 — The People
Who works at the bench
Ahmad Hafizi
Workshop Principal
Trained under a Swiss-trained movement restorer in Penang before establishing Fusee Atelier. Responsible for all quartz module and dial work.
Nur Rasyidah
Conservation Associate
Specialises in pocket watch movement rebuilding and the fabrication of missing steel components. Leads the documentation process for conservation work.
Sivakumar Krishnan
Client Liaison
Manages correspondence, scheduling, and the handover of completed pieces. Ensures written records reach owners in the correct format.
04 — Standards
Workshop protocols and quality approach
Measurement before action
Coil resistance, current draw and regulation figures are recorded before disassembly and compared after reassembly. Work is not considered complete if figures diverge without explanation.
Pressure integrity
Quartz pieces are pressure-tested to the manufacturer's rated depth after case-back refitting. Results are logged on the service record and shared with the owner.
Photographic approval
No irreversible step in dial or conservation work proceeds without the owner's acknowledgement of a photographed reference panel. This is a firm protocol, not an optional step.
In-house fabrication
Missing steel components for pocket watch conservation are fabricated at the bench. We do not fit generic catalogue replacements where a purpose-made part is appropriate.
Client data privacy
Owner contact details and service history are held on paper within the workshop. We do not share client information with third parties or use it for correspondence unrelated to the current job.
Full written handover
Each completed piece is accompanied by a written service record. For conservation work, this includes a provenance note and a list of which interventions a later restorer may wish to revisit.
05 — Expertise
Watch and clock repair in Melaka — the Fusee Atelier approach
The Melaka workshop handles three categories of work: quartz module renewal for everyday watches that have developed electrical faults; dial restoration for pieces whose surface condition has declined but whose age and character the owner wishes to retain; and pocket watch conservation for key-wind and fusee pocket watches, particularly those held within families.
Each programme carries a defined scope and a stated bench duration. Quartz renewal completes in three working days. Dial restoration runs four to six weeks. Pocket watch conservation occupies ten to fourteen weeks. These are not estimates formed to manage expectations — they reflect the actual time the work takes when carried out without shortcuts.
The workshop does not accept pieces on a walk-in basis. An initial inquiry by telephone or message allows us to establish whether the piece falls within an existing programme and whether the bench has capacity to begin at an agreed time. This arrangement is a constraint on volume rather than an indication of selectivity about the pieces themselves. A stopped everyday watch and a nineteenth-century fusee pocket watch receive the same quality of attention.
Melaka's position as a heritage city is relevant to a proportion of the pieces that arrive at the workshop. A number of families in the region hold European and Japanese pocket watches brought here during the nineteenth and early twentieth centuries. These pieces are often structurally sound but missing components, and their dials carry the marks of storage in humid conditions. The conservation programme was developed in part with these pieces in mind.
Ready to bring a piece in?
Start with a message — describe the piece and the behaviour that prompted the inquiry. We will respond with whether we can help and what the next step looks like.
Contact the Workshop